Contact Us
We’re here to help
We are committed to providing you with the best possible service. If you have any questions about our files, need assistance with your order, or want to request a custom design, please don’t hesitate to contact us.
📧 Email: dxfbymedi@gmail.com
⏱ Response time: We usually reply within 24 hours (Mon–Sat).
You can also use the contact form below — whichever is easiest for you.
👉 For quick answers, scroll to the FAQ section on our homepage where we cover the most common questions.
Thank you for choosing DXF by Medi — we look forward to helping you with your cutting and crafting projects!
Contact form
Quick Answers
Do I get my files instantly?
Yes ✅ — downloads are delivered immediately by email and on the order page.
Can I use these files to sell products I make?
Yes, commercial use is allowed for physical products. You just can’t resell or share the digital files.
What if I have trouble with a file?
No worries — email us at dxfbymedi@gmail.com and we’ll help within 24 hours.